When is the enrollment fee charged for a membership?
When you enroll a patient in a membership plan, SigmaMD automatically creates the first invoice and what gets billed changes based on the membership’s start date:
If the Start Date Is Today
- An invoice for the same day will be created, including both the enrollment fee and the membership fee.
If the Start Date Is in the Future
- An invoice for the same day will be created, including only the enrollment fee.
- The membership fee will be charged on a separate invoice, due on the actual start date.
This way, the enrollment fee is collected up front, and the membership billing starts on the right day.
