How to Use Scribe for Telehealth

SigmaMD Scribe is now available for Telehealth visits. This feature helps clinicians capture high-quality, voice-based clinical notes during telemedicine.

Prerequisites

Before using Scribe, make sure your practice has at least one Scribe-enabled note template.

You can use the default SOAP template provided by SigmaMD, or create/customize your own templates, following this guide.

Using Scribe During a Call

Step 1: Start a New Telehealth

  • Open the patient chart.
  • Select Start Call to begin the Telehealth session.
  • Wait for the patient to join.

Step 2 - Start Scribe

  • Click the Scribe button at the bottom.
  • Choose the desired template and click Start Recording.

Step 3: During the Visit

  • Pause/Resume Recording: You can pause and resume the recording at any time.
  • Timer: A timer shows the current length of the recording.
  • You can navigate away from the screen while Scribe is recording—your session will not be interrupted.

Step 4: Generating the Note

  • When the visit is complete, click Generate.

Scribe will transcribe the recording and produce a structured clinical note.

Reminders

  • Processing may take a few seconds to a few minutes, depending on visit length.
  • The note will follow the selected template.
  • Generating a note does not close the Telehealth session.
  • Closing the Telehealth browser window while recording may cause inaccuracies.
  • If you attempt to end the call while recording, Scribe will prompt you to pause and generate a note before closing.
  • Be sure to always review the note for accuracy and completeness before signing.