Patient Web Portal Overview

The Patient Portal gives patients a centralized place to stay connected with their clinic. From the portal, patients can view forms, manage conversations, access clinic information, and navigate between supported features available to them.

Using the portal helps keep communication organized and ensures important information stays connected to the patient chart.

Accessing the Portal

Patients can access it at patient.sigmamd.com/.

If they already have a SigmaMD Patient App account, they can use the same email and password to log in. If not, they should click on "Create account" to sign up.

Home Screen Overview

The Home screen gives patients quick access to their most important portal activity in one place.

From the Home screen, patients can:

View connected clinics
Access recent chats and secure messages
Complete assigned forms

This dashboard helps patients stay connected with their care team and manage their clinic interactions more easily.

What Patients Can Do in the Portal

Secure Messaging

Patients can send secure messages directly to your care team. Messages appear in the Chat section of the clinician interface, where you can review, respond, and manage the conversation.

Patients can upload attachments during a conversation. Files appear directly inside the chat and are also visible in the chat details panel for quick reference.

Broadcast Messages

Patients can receive broadcast messages from the clinic through the portal. These messages are informational and may include updates such as holiday hours, clinic announcements, or important reminders. Broadcast messages are one-way and cannot be replied to by the patient.

Forms

Patients can complete forms assigned by the clinic directly through the Patient Portal. Assigned forms appear in the Forms section on the Home screen, where patients can:

Open and complete forms
Continue forms that are already in progress
Track the status of assigned forms

Multiple Practices and Caregiver Profiles

If a patient is connected to multiple clinics using SigmaMD, they can interact directly with each practice in the portal.

The portal also supports caregiver access. This allows parents, guardians, or family members to manage communication and share information for someone they care for, while still accessing their own profile when needed.

Additional Features Available in the Patient App

Other features, such as appointment scheduling, lab results, and access to health records, are currently available through the SigmaMD patient mobile app and will be available at the Portal soon. Patients who need these features should download the app from their device’s app store.