How to Add Line Breaks in Chat Without Sending the Message

On a computer, pressing Return (Enter) in Chat will send your message — just like it does in most messaging apps.

If you want to add a line break to format your message professionally without sending it:

Use Shift + Return (or Shift + Enter)

• Hold down the Shift key on your keyboard.
• While holding Shift, press Return or Enter.
• This inserts a new line in your message without sending it.

In a bulleted or numbered list, Shift + Return starts a new item. Press it on an empty item to end the list.

On an iPad or Other Touch Device

On touch devices such as an iPad, Return adds a line break and doesn't send the message.

• Press Return to start a new line.
• Tap the send icon when your message is ready.