Introduction to the Payments Feature

SigmaMD introduces a fully native payments solution integrated seamlessly within the EMR system. This integration streamlines billing and connects it directly to member care management, enhancing both operational efficiency and the member experience. The Payments feature simplifies financial transactions, from membership management to invoice generation, all within one unified platform. This introductory article provides an overview of the Payments feature and its components.

This article gives you a quick overview of each section and how they work together.

If you are granted the rights by the practice's admin, you can access all payment-related tools from the Billing menu:

Memberships: Plans, enrollment links, and coverage policies.
Charge Items: Services, products, and categories.
Reports: Financial reports and transaction history.
Employers: Employer accounts and employee management.
Settings: Billing configuration and preferences.

Memberships

The Memberships section allows you to create and manage recurring plans for your patients. It includes:

Membership Plans: Create and manage different membership plans that offer varied benefits and pricing to members.
Enrollment Links: Generate custom links that members can use to enroll in membership plans via a SigmaMD-hosted web page.
Coverage Policies: Define policies that determine the discounts or coverage provided under different membership plans.

Learn more about retail memberships and employer memberships.

Charge items

Charge items represent the services and products your practice bills for.

This section includes:

Categories: Organize charge items into categories for easier management and reporting.
All Items: View and manage all charge items at once.

Discover more about Charge Items.

Accounting Periods

Group all transactions and invoices by month, with features to lock periods to prevent editing of past invoices.

Read about Accounting Periods.

Reports

The Reports section provides visibility into your financial performance.

Available reports include:

Invoices: Status, amounts, and payment details.
Revenue: Earnings from paid invoices by category and time period.
Transactions: Payment activity history.
Deposits: Useful for bank reconciliation.
Sales Tax: Taxes collected.
Accounting Periods: Monthly overview, from which you can lock invoices.
Monthly Statements: Summary of billing activity for Card and ACH transactions.

Use the filters at the top of the table's columns. Most reports can be exported to CSV.

Employers

If you offer employer-sponsored memberships, the Employers section helps you manage:

Employer accounts.
Employee eligibility and status.
Employer invoices and draft invoices.
Preferred contacts for each employer.

Billing settings

Use Settings to configure how billing works across your practice:

Tax Profiles: Set tax rates by location.
Membership Terms: Define billing terms and upload documents.
Global Markup: Apply a markup to charge items.
Accounting Periods: Lock past periods to prevent changes.

Patient Chart Billing

Each patient chart includes a Billing page where you can:

Create and manage invoices.
Add and manage memberships.
Add or manage payment methods.

You can also collect payments, issue refunds, or cancel invoices directly from this page.

Patient App

Patients can manage their billing through the patient app:

Add or update payment methods.
View and pay invoices.
Track payment status.
Review membership details.

This gives patients more transparency and reduces administrative work for your team.

The Payments feature connects your clinical and financial workflows, helping you stay organized while giving patients a simple way to manage their billing. For more detailed steps, refer to the related articles for each section.