Managing Desktop Notifications on SigmaMD Clinician

Timely notifications are crucial for effective patient care and staying updated. Follow these steps to manage your desktop notifications on SigmaMD Clinician:

Accessing Notification Settings:

1. Click on the person icon at the top right of any screen and choose Settings.
2. Navigate to Account > Notifications from the left menu.

If Desktop Notifications Are Enabled

If notifications are enabled but you're still not receiving them, it could be because your browser's permissions are not set up correctly. Here are links to Microsoft Windows and Apple macOS help centers that will walk you through the steps to verify your browser's permissions to receive notifications:

• Microsoft Windows
• Apple macOS

If Desktop Notifications Are Disabled

If notifications are disabled, you will need to enable them in your browser's settings. Here are links to help center articles for major browsers with instructions on how to enable notifications from a website:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Note: Using SigmaMD Clinician on mobile web browsers is not recommended. Learn about the limitations.

Impact of Sleep Mode on Notifications

It's important to be aware of how your device's "sleep mode" settings can affect the reception of desktop notifications from SigmaMD Clinician.

When a device enters sleep mode, it typically halts most activities and processes to conserve energy,  including the reception of new notifications. As a result, if your computer is in sleep mode, you may not receive timely notifications from SigmaMD Clinician.

To ensure that you are always up-to-date and responsive to critical alerts, consider adjusting your device's sleep mode settings, or periodically check SigmaMD Clinician if you expect important updates. 

Following these steps should enable you to receive crucial notifications. Should you encounter any issues, our support team is readily available for assistance.