Troubleshooting: I Haven't Received My Email Invitation to Join a Practice

We understand that sometimes emails can end up in the spam or junk folder of your email inbox. If you are expecting an invitation email to join a practice on SigmaMD Clinician but haven't received it, we recommend checking your spam or junk folder.

Here's a simple step-by-step guide to help you find the invitation email:

1. Open your email application or access your email account through a web browser or an email application like Microsoft Office.
2. Look for the "Spam" or "Junk" folder in your email folders or labels.
3. Open the "Spam" or "Junk" folder to view its contents.
4. Scan through the emails in the folder and look for an email with the subject line similar to "Invitation to Join [Practice Name] on SigmaMD Clinician!"
5. If you find the email, select it and mark it as "Not Spam" or "Not Junk" to ensure future emails from SigmaMD are delivered to your inbox.
6. Move the email to your primary inbox or any relevant folder for easier access.

If you still can't find the invitation email after checking your spam or junk folder, please reach out to our support team for further assistance. We're here to help ensure you have a smooth experience using SigmaMD Clinician.

Remember to add SigmaMD to your email contact list or address book to increase the chances of receiving important communications directly to your inbox.