Managing prescriptions involves various steps and security measures to ensure patient safety and compliance with regulations. In the Dr. First platform, two distinct passwords are used for different prescription-related activities: the Signature Password and the Passphrase. This article aims to clarify the functions of these two passwords and provide guidance on how to manage them.
Signature Password: For All Prescriptions
The Signature Password is used for transmitting all types of prescriptions, whether they are for controlled substances or not.
Additional Steps for Controlled Substances
When prescribing controlled substances, you will also be prompted to enter your controlled substance password and a One-Time Pin (OTP) from your registered token.
Resetting Your Signature Password
Should you need to reset your Signature Password, please contact our support team for assistance.
Passphrase: For Controlled Substances Only
The Passphrase, often referred to as the controlled substance password, is explicitly used for sending prescriptions for controlled substances.
Sending a prescription for a controlled substance requires both the Passphrase and an OTP from a registered token.
Resetting Your Passphrase
Only the Provider can reset the Passphrase. To do so, you'll need both access to a registered token and the ability to answer a designated security question. If you've forgotten your Passphrase, please consult this article for steps on how to reset it. If you remember your Passphrase but wish to update it for enhanced security, refer to this article.