This article outlines the steps required to cancel a prescription that has already been sent to the pharmacy. This is distinct from simply stopping a medication, which only removes the drug from a patient's active medications list and does not notify the pharmacy.
Stopping vs. Canceling a Medication
Stopping a Medication: This action stops the medication without sending any notifications to the pharmacy. For a comprehensive guide on how to perform this action in SigmaMD, please refer to this article.
- Canceling a Prescription: This action sends a cancellation notification to the pharmacy and also provides the option to remove the medication from the patient's active list.
Step-by-Step Guide to Cancel a Prescription
Step 1: Search for the Prescription
Launch the Dr. First modal and scroll down to the Prescription Management widget.
Step 2: Locate the Medication to Cancel
If the prescription you intend to cancel isn't immediately visible, you can refine your search using the 'Status' and 'Date Range' filters to help pinpoint the specific medication.
Step 3: Click the "Cancel" Button
Click the cancel prescription button, usually marked with an "x," located in the Actions column.
Step 4: Select a Reason for Canceling
You will be directed to a Cancel Prescription screen, where you'll need to choose a reason for the cancellation from a drop-down menu.
On the same Cancel Prescription screen, there's an option to also stop the medication. Checking this box will remove the medication from the patient’s active list.
Step 5: Finalize the Cancellation
Click the "Cancel Prescription" button. A notification will appear at the top of the screen confirming that the prescription has been canceled.
This feature ensures that the pharmacy is notified when a prescription is canceled, thus maintaining clear and accurate medical records. For additional questions or support, feel free to contact our support team.