How to Hard Reload SigmaMD Clinician Page for New Features

At SigmaMD, we're constantly working to enhance your user experience by introducing new features and improvements. However, sometimes these new updates may not immediately appear on your screen due to browser caching. If you find that you're not seeing the latest enhancements, don't worry - a simple hard reload of the page can usually resolve this issue. In this guide, we'll walk you through how to hard reload your SigmaMD page on various browsers and operating systems.

Chrome

On Windows:

• Press and hold the "Ctrl" key on your keyboard. While holding "Ctrl," press the "F5" key on the top row of your keyboard.
  OR
• Press and hold the "Ctrl" key on your keyboard. While holding "Ctrl," click the "Reload" button in the browser's toolbar.

On macOS (Apple):

• Press and hold the "Shift" key on your keyboard. While holding "Shift," click the "Reload" button in the browser's toolbar.
  OR
• Press the keys "Command", "Shift", and "R" on your keyboard, simultaneously.

Firefox

On Windows:

• Press and hold the "Ctrl" key on your keyboard. While holding "Ctrl," press the "F5" key on the top row of your keyboard.
  OR
• Press the keys "Ctrl", "Shift", and "R" on your keyboard, simultaneously.

On macOS (Apple):

• Press and hold the "Shift" key on your keyboard. While holding "Shift," click the "Reload" button in the browser's toolbar.
  OR
• Press the keys "Command", "Shift", and "R" on your keyboard, simultaneously.

Safari

On macOS (Apple):

• Press and hold the "Shift" key on your keyboard. While holding "Shift," click the "Reload" button in the browser's toolbar.

Why Hard Reload?

Browser caching is a technique that saves certain elements of a web page to reduce loading time on subsequent visits. However, it can occasionally prevent new features or updates from displaying. A hard reload bypasses the cache, ensuring you see the most recent content.

If you've recently been notified of a new feature or update in SigmaMD but can't see it, following these hard reload instructions for your specific browser and operating system should resolve the issue. After performing a hard reload, you'll be able to enjoy the latest enhancements in your SigmaMD experience.

If you continue to experience issues or have any questions, our support team is here to assist you.