At SigmaMD, we prioritize providing a seamless user experience. However, should you encounter any issues or have questions while using SigmaMD Clinician, there are two primary ways to seek assistance:
1. Help Center
Access our comprehensive Help Center by clicking on the link located at the bottom of the home screen. Here you'll find articles and guides covering a variety of topics to help you navigate and utilize SigmaMD Clinician effectively. If you still need help, click the Submit a request link in the top navigation of the Help Center to contact support.
2. Real-Time Chat Support
For immediate assistance, access real-time chat support by clicking on the question mark icon (?) located on the top right side of any screen within SigmaMD Clinician. Our support staff is available to assist you with your inquiries in real-time.
In the event that our support staff is unavailable during your chat session, worry not. Your query will be logged, and a support staff member will get back to you via email at the earliest.
We are dedicated to ensuring you have the support you need to make the most of SigmaMD Clinician. Whether you choose to explore the Help Center or reach out via real-time chat, we're here to assist you every step of the way.