Mastering Inbox Management in SigmaMD

Efficient communication is the cornerstone of a successful healthcare practice. SigmaMD’s platform facilitates this through an intuitive inbox management system, ensuring that every message and update is appropriately categorized and easy to access. Here’s how each inbox serves a specific function to streamline your communications and workflow.

Chat Inboxes

• Your inbox: All of the ongoing chats that you are assigned to. A purple dot shows that an unread message is awaiting in the inbox.
• Following: All of the ongoing chats that you are added as a follower. A purple dot shows that an unread message is awaiting in the inbox.
• Unassigned: All of the ongoing chats that don't have an assignee. The counter shows how many new messages are there waiting.
• All Chats: All active chats on the practice, from all patients and assignees.
• Resolved Chats: Lists all chats that were marked as resolved.

All inboxes are organized showing the chat with the latest update at the top of the list.

By utilizing the various inboxes within SigmaMD, your practice can enhance the management of communications, making sure that every message is appropriately categorized, easy to find, and acted upon in a timely manner. This organization is key to maintaining efficiency and providing high-quality patient care.