If you need to migrate away from Stripe, follow these steps to request a data export:
Step 1: Access the Data Export Request Page
- Click the link below to begin the process: Stripe Data Export Request
- Sign in to your Stripe account if you are not already logged in.
Step 2: Select 'Data Migrations' and Complete the Form
- Once signed in, locate the Data Migrations option in the dropdown menu.
- Fill out the form exactly as shown in the screenshot below to ensure accurate processing.
Step 3: Confirm and Respond to Stripe's Follow-Up Emails
- Expect one or more emails from Stripe Support requesting additional written confirmation to proceed with the export.
- For all such messages, reply back and confirm that you want Stripe to proceed with the export.
Processing Time
- The Stripe export process typically takes between one week to ten days to complete.
- Monitor your email for updates from Stripe Support regarding the status of your export request.
Stripe Account Status After Export
Requesting a data export from Stripe does not close your Stripe account. Your account will remain active and accessible. SigmaMD does not use Stripe for payment processing, so the export is simply a way to retain your data while transitioning away.
Migrating away from Stripe is a simple process that allows you to retain access to your financial data while ensuring a smooth transition. If you need assistance, please contact our support team.
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