If a patient hasn’t received their invitation code for the SigmaMD App or you need to resend it because the current code has expired, follow these steps to generate and send a new code.
Step 1: Access the Patient Chart
- Navigate to the patient’s chart in SigmaMD.
Step 2: Sending a New Invitation Code
- Click on Chat Messages to open the communication panel.
- If the patient’s contact information needs updating:
- Click Update Contact Information.
- Enter the new details and click Save.
- Click Resend Invite to generate a new code.
- Click Confirm to finalize the resend.
- The new invitation code will be sent to the patient’s email, and the updated expiration date will be displayed in the chat.
Resending an invitation code ensures patients can register and access their SigmaMD account. If further assistance is needed, contact our support team.
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