Broadcast lets you reach multiple patients at once — through chat or email — without writing the same message over and over. Whether you're announcing a new service, sharing a reminder, or just staying in touch, Broadcast makes it easy to do it in just a few clicks.
You can filter who receives each message based on membership plan, status, assigned clinician, and more. You can even personalize messages with variables like a member’s first name, schedule messages for later, and attach files or visuals.
Getting ready to send emails
Broadcasts can go out by chat (which works right away) or email (which requires a custom domain to be set up first). We require this extra step for email to keep your practice’s online reputation safe.
Setting up a custom domain is like giving your broadcast messages their own safe address. That way, your practice email stays trusted, and your messages get delivered reliably.
Ready to unlock email sending? See more details here.
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