Practice Management
- Broadcast Messaging Overview
- How to View If Your Broadcast Message Was Delivered
- Buying a Custom Domain for Email Broadcasts
- How to Send a Broadcast Message
- When Are Chat Notifications Sent?
- Check and Enable Push Notifications on Mobile
Patient Management
- Updating a Patient's Phone Number
- Troubleshooting Mismatch Errors During Patient App Registration
- When Can I Start Adding Patients to SigmaMD?
- SigmaMD Patient Portal – Mobile App Only
- Resending the Invitation Code for SigmaMD Patient App Registration
- Introduction to Patient Files
Charts
- Where to Enter Surgical History for a Patient
- Vitals Entry in Imperial and Metric
- ICD-10 Code Visibility in Patient Chart and Lab Orders
- Restricting Patient Access to a Note
- How to Add Vitals to Notes
- Allowed File Formats for Upload in the Patient Chart
Clinical Notes
- Adding Chat Messages to a Note
- A Guide to SigmaMD's Clinical Notes
- Efficient Clinical Documentation with Templates
- Understanding the Dynamic Character Limit for Notes and Templates
- Nesting Templates for Enhanced Documentation
- Harnessing the Power of Variables
Labs & Imaging
- Obtaining Diagnostic Provider Accounts
- Setting Up Diagnostic Provider Accounts and Result Delivery
- Requesting a Lab or Imaging Interface
- How to Add a Markup on Labs for Client Bill Orders
- Creating Lab Test Panels
- Creating a Draft Lab Order
Prescriptions
Scheduling
- How to Disable Patient Self-Scheduling
- How to Archive Calendar Entries
- Troubleshooting Patient Self-Scheduling Issues in the SigmaMD Patient Mobile App
- How to Configure Bookable Clinicians in Appointment Types
- Overview of Scheduling Features and Settings
- Setting Open Hours: Informing Patients of Your Availability
Telehealth
Tasks
Retail Memberships
- Member Ageing Out Notification
- Guide to Signing Up Children for Pediatric Memberships
- Add New Agreements, Documents, or Terms to Your Memberships
- Creating a Coverage Policy for Retail Memberships
- Steps to Create a Retail Membership
- Enrollment Links: Enabling Easy Member Enrollment
Employers
Billing & Payments
- What Are the Fees for Transaction Processing?
- Updating the ACH Account Type for a Saved Payment Method
- Understanding ACH Return and Notification of Change (NOC) Codes
- Missing CVV or ZIP for Saved Charge Cards
- Locating an Invoice for a Care Recipient or a Patient with a Different Payer
- How to Change a Payer of an Issued Invoice
Platform Updates
- Release Notes – Apr 14, 2025
- Release Notes – March 26, 2025
- Release Notes – February 12, 2025
- Payment Method for SigmaMD Subscription
- Release Notes – January 30, 2025
- Release Notes – January 15, 2025