Working with Fax Lab Results

SigmaMD offers fax-based ordering and results for diagnostic labs when an electronic interface is not available. Use this guide for a walk through on creating and submitting lab orders. Once results are received via fax, follow this guide to link them to the original order and add them to the patient chart.

Reviewing Fax Lab Results

Step 1: Access Received Fax

  • Navigate to Fax > Inbox.
  • Locate and open the received fax.
  • Click Preview to view the fax PDF.

Step 2: Set as Diagnostic Result

  • If the fax is a diagnostic result, click Set as diagnostic result (top-right above the PDF).
  • A form will open with the following fields:
    • Patient: Select the patient the result belongs to.
    • Type: Choose Lab result.
    • Order: Optionally select the original lab order to link. Once linked, the order will no longer be listed in the list of orders Pending Results in the Labs screen.
    • Status: Optionally select the appropriate order status (e.g., Final, Corrected, Partial).
  • (Optional) Add a Note to patient, which will appear with the result in the SigmaMD Patient App. The patient will be notified.

Step 3: Add Result Details

  • Populate the result details, one test at a time:
    • Test name
    • Status
    • Collected on date
    • For each test, add one or more components:
      • Component Name, Value, and Unit
      • (Optional) Reference range
      • (Optional) Flag
      • Status
  • Once complete, click Mark as reviewed to finalize.

Note: If you are unable to complete adding results after linking the patient and order, you can return to the fax screen later or complete the review from the Home Screen > Labs results to review card.

Downloading or Printing Result PDFs

When viewing the result PDF, you can easily download or print it using the buttons directly above the PDF viewer:

  • Download: Save a copy of the result PDF to your device.
  • Print: Print a physical copy of the result.

Viewing Results in the Labs Table

Once linked to a patient, the fax lab results will appear in the Labs table in the patient chart. The table includes:

  • Test: Lists test names (expandable to view test components).
  • Status: Displays current status badge for the test and components.
  • Result: Displays values for each component.
  • Reference Range: Displays normal reference range for each component.

Hover over any test name to access View order details (shows order metadata) or View results (opens the result PDF with option to add/update patient notes). You can also view the original requisition from this view.

All lab result PDFs are stored in the patient's Files section under the Labs folder for future reference.

Patient Access

The patient (or their caregiver) will automatically receive a notification and can view the results in the SigmaMD Patient App, including any provider notes added. You do not need to manually send results to the patient.

For further assistance, please contact our support team.