Adding a Flexible Lab or Imaging Provider for Patient Choice

Note: This is a temporary workaround until formal support for patient-directed diagnostic orders is added.


Step 1: Submit an Interface Request for the Placeholder Provider

Follow the instructions in this article to request a new diagnostic interface: Requesting a Lab or Imaging Interface in SigmaMD

When completing the form:

  • Provider Name: Use a clear and descriptive name like {Your Clinic Name} + Lab or {Your Clinic Name} + Imaging
  • Fax Number: Use 888-888-8888 as a placeholder fax number

Step 2: Create and Print the Lab or Imaging Order

Once the placeholder provider is active, you can create diagnostic orders as usual. For detailed steps on generating and printing orders, see:


These articles walk you through the complete workflow for preparing and printing the order to hand to the patient.

Note: SigmaMD recognizes 888-888-8888 as a placeholder, so the order isn't faxed and no fax appears in Inbox > Documents. The requisition is saved to the patient's Files, in the Labs or Imaging folder. Your locations don't need a fax number for these orders.

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