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Billing & Payments

  • Updating the ACH Account Type for a Saved Payment Method
  • How to Add or Update Patient Payment Methods
  • Adding Inventory Items
  • Managing Insurance Plans in a Patient’s Profile
  • How to Add a Guarantor
  • Billing a Non-Member Patient
  • Creating a Patient Invoice for Lab and Imaging Orders
  • What to Do When an Invoice Payment Fails
  • Understanding Payment Statuses
  • Adding Non-Inventory Items
  • How to Start Accepting ACH and Card Payments
  • Credit Card Surcharge
  • Viewing Monthly Statements for Payment Processing Fees
  • Understanding Guarantors
  • Understanding the Aging Seat Option
  • Managing Inventoried Items
  • Understanding Your ACH Fee Invoice from Priority Technology Holdings (ACH.com)
  • Understanding Accounting Periods
  • Locating an Invoice for a Care Recipient or a Patient with a Different Payer
  • How to Edit Charge Items
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